Terms and Conditions

1. About HORA INTERIM

HORA INTERIM is a recruitment and staffing agency specializing in international recruitment. Its registered office is located at 10 Rue de la Paix, 75002 Paris, France.

The agency supports candidates in their recruitment process with partner companies located in several countries, in Europe and beyond. It acts as an intermediary between candidates and partner companies and provides administrative support throughout the process.

These Terms and Conditions (hereinafter "T&Cs") govern all services offered by HORA INTERIM to candidates. Submitting an application on the website constitutes acceptance of these T&Cs.

2. Scope of services

The services offered by HORA INTERIM include:

• •receiving applications submitted online or forwarded by our services;
• •reviewing and verifying files and supporting documents provided;
• •selecting profiles matching the needs expressed by partner companies;
• •connecting selected candidates with these partner companies;
• •providing administrative support to candidates throughout the recruitment process;
• •assisting with the preparation of files required for immigration procedures when a candidate is selected by a partner company.

3. Application requirements

For an application to be reviewed, the candidate must submit a complete file including in particular:

• •a valid identity document (passport or national identity card);
• •an up-to-date curriculum vitae;
• •a recent identity photo;
• •diplomas, certificates or training attestations;
• •work certificates or proof of professional experience, where applicable;
• •proof of family situation where required by the destination country's procedure;
• •proof of payment of the file-processing fee;
• •any additional document requested by our services depending on the position or country targeted.

The file must be complete, legible and authentic. An incomplete file may not be reviewed until the missing documents are provided; it remains pending and the candidate is informed by email.

4. File-processing fee

The file-processing and review fee amounts to €550. This fee covers the administrative services described in these T&Cs: document verification, file preparation and follow-up, presentation of the profile to partner companies and associated administrative support.

Payment methods (accepted transfer means and beneficiary details) are specified on the website, in particular on the application submission page. After payment, the candidate must upload the transfer receipt in the field provided for this purpose.

Review of the file begins upon receipt of payment and the complete file. Any file without proof of payment remains pending.

5. Refunds

If the application is rejected by HORA INTERIM before being presented to any partner company, the processing fee may be refunded within a maximum of 14 days from notification of the rejection, in accordance with the conditions set out in these T&Cs.

5.1 Situations entitling a refund

• •the file is rejected by our services before being presented to any partner company;
• •no review service could be initiated for reasons attributable to HORA INTERIM;
• •a duplicate payment or a payment exceeding the amount due is identified;
• •exercise of the legal right of withdrawal, where applicable and exercised before performance of the service begins at the candidate's express request.

5.2 Situations not entitling a refund

• •the file-review service has been performed and the profile has been presented to one or more partner companies;
• •the partner company does not select the application following the selection process;
• •a consular or administrative authority refuses a visa, work permit or residence permit;
• •the candidate withdraws their application, fails to attend an interview or stops responding to our requests;
• •the candidate has provided inaccurate information, falsified or incomplete documents.

Any refund request must be submitted in writing to indicating the application number. The refund is made through the same payment channel where technically possible.

6. Administrative support

When a partner company hires a candidate, HORA INTERIM may support them in the necessary administrative steps: preparing file documents, providing information on the applicable procedure and following up on exchanges with the employer.

The terms for covering certain costs (for example visa fees, transport or other relocation-related expenses) depend on agreements made with the relevant employer. They will be specified in the contractual documents provided to the candidate.

7. Family reunification

A married candidate may, depending on the applicable law of the destination country and subject to meeting legal requirements (income, housing, length of stay, civil status documents, etc.), be eligible for certain family reunification or spousal procedures.

This possibility depends exclusively on the laws of the country concerned and the decisions of the competent authorities. HORA INTERIM may inform the candidate and help gather the required documents, without substituting for the administrations.

8. Candidates' rights and obligations

8.1 Candidate obligations

• •provide accurate, complete and up-to-date information;
• •submit authentic and unaltered documents;
• •comply with the procedures, deadlines and instructions communicated by our services;
• •inform HORA INTERIM of any change in their personal, professional, family or administrative situation;
• •not submit multiple contradictory applications under different identities.

Any fraudulent statement or falsified document results in immediate rejection of the file, without refund, and may be reported to the competent authorities.

8.2 Candidate rights

• •be informed of the progress of their application;
• •request information about their file and any missing documents;
• •be treated without discrimination, in accordance with the principles set out in Article 10;
• •exercise all their rights under the GDPR, as described in Article 9;
• •submit a complaint to our services and, in the event of a persistent disagreement, to the competent authority.

9. Protection of personal data

HORA INTERIM, acting as data controller, processes candidates' personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable national legislation.

9.1 Purposes of processing

• •receiving, reviewing and verifying applications;
• •presenting selected profiles to partner companies;
• •administrative support and preparation of immigration files where applicable;
• •managing payment of processing fees and related proof of payment;
• •communicating with the candidate and complying with legal and accounting obligations.

9.2 Legal bases

• •performance of pre-contractual measures and the service requested by the candidate (Article 6.1.b);
• •the candidate's explicit consent, in particular for health data within the meaning of Article 9.2.a;
• •compliance with legal obligations to which the agency is subject (Article 6.1.c);
• •the agency's legitimate interest in securing its services and preventing fraud (Article 6.1.f).

9.3 Retention period

Application files are retained for as long as necessary for processing, then archived for a maximum of two (2) years after the last contact, unless a longer legal retention period applies (in particular for accounting purposes) or the candidate consents to a longer period. Sensitive documents are stored in encrypted form and accessible only to authorized staff, with each access logged.

9.4 Rights of data subjects

• •right of access to processed data;
• •right to rectification of inaccurate or incomplete data;
• •right to erasure ("right to be forgotten") within the limits of legal obligations;
• •right to restriction of processing;
• •right to object to processing on grounds relating to the candidate's particular situation;
• •right to portability of the data provided;
• •right to withdraw consent at any time, without retroactive effect;
• •right to lodge a complaint with the competent supervisory authority.

These rights may be exercised by email at or by post to 10 Rue de la Paix, 75002 Paris, France. Further details are provided in our privacy policy.

10. Legal framework

This section presents, for information and educational purposes, the main European texts applicable to recruitment and non-discrimination.

10.1 Free movement of workers

Where applicable, European rules on the free movement of workers (Article 45 TFEU and Regulation (EU) No. 492/2011) allow European Union nationals to seek employment and work in another Member State, without discrimination based on nationality. Third-country nationals are subject to national immigration regimes and, where applicable, specific directives.

10.2 Non-discrimination in employment

Directives 2000/43/EC and 2000/78/EC, as well as Directive 2006/54/EC, establish the principle of equal treatment in employment, regardless of racial or ethnic origin, religion or belief, disability, age, sexual orientation and sex. HORA INTERIM selects applications based solely on competence and suitability for the position.

10.3 Data protection

Regulation (EU) 2016/679 (GDPR) governs the processing of candidates' personal data: data minimization, purpose limitation, security, transparency and exercise of rights, as described in Article 9 of these T&Cs.

10.4 Worker protection

The general principles of worker protection (transparent and predictable working conditions, health and safety at work, posting of workers where applicable) apply to partner employers in the country where the contract is performed.

11. Liability

HORA INTERIM makes every effort to support candidates with diligence and professionalism. The agency is bound by a best-efforts obligation and cannot be held liable for decisions made by:

• •employers and partner companies (selection, hiring, contractual terms);
• •competent national administrations;
• •consular authorities;
• •authorities responsible for issuing visas and work permits.

HORA INTERIM also cannot be held liable for processing delays attributable to third parties, inaccurate documents provided by the candidate, or the consequences of a force majeure event.

12. Governing law and dispute resolution

These T&Cs are governed by French law, without prejudice to the more protective mandatory provisions applicable to consumers in their habitual country of residence within the European Union.

In the event of a dispute, the candidate is invited to first contact our services at . Failing an amicable solution within a reasonable time, the consumer candidate may turn to a consumer mediator or the European online dispute resolution platform.

Failing an amicable agreement, the French courts with jurisdiction over HORA INTERIM's registered office are competent, subject to mandatory jurisdiction rules applicable to consumers.